Clear expectations

Care that helps families feel secure.

Young children need close attention, dependable routines, and adults who communicate clearly. This page explains the everyday care behind the policies.

Parent document center
Young children playing together in a home childcare setting

Everyday care

Supervision, health, and respectful routines.

Close supervision

Supervision, relationships, and children’s changing needs guide the day. Care includes support with feeding, sleep, diapering, toileting, medication, and health instructions.

Infant safe sleep

Infants receive safe-sleep care. Any health-related exception or alternative sleep position requires the applicable written authorization or plan.

Pickup and privacy

Children are released only to parents, guardians, or people authorized in writing. Identification may be requested from unfamiliar authorized adults. Family records remain confidential.

Health and emergencies

Parents receive clear updates when plans change.

When a child is sick

Children with fever, diarrhea, or vomiting should stay home. If a child becomes ill in care, Teida contacts the parent for prompt pickup. A child may return after being on medication for 24 hours or when a physician determines the child is no longer contagious.

Emergency response

Procedures cover evacuation, fire, severe weather, lockdown, shelter-in-place, injury, poisoning, a lost child, transportation, and reunification. 911 is called for serious or life-threatening conditions, followed by parent notification by phone or text.

Meals and allergies

Families provide current allergy and dietary information. The program uses documented allergy-compliant substitutions, individual dishes and utensils, sanitation procedures, age-appropriate food, and eating supervision.

Parent communication matters. Parents may communicate by phone, text, or email. Emergency updates may be sent by phone or text.

Questions parents often ask

What if Teida is ill?

Teida will try to arrange care through an approved backup person or fellow childcare provider with available licensed capacity. If backup care is unavailable, parents will be notified as early as possible to arrange pickup or alternate care.

How are medications handled?

Medication requires written parent authorization and healthcare-provider instructions as applicable, and is kept in its original container.

Where are the full policies?

The complete operational policies are available in the Parent Handbook in the Parent Document Center.

“She treats us like a team and is always communicating with us.”
Rachel CoplanGoogle review
2021Read original review